If your team already lives in Microsoft 365, maybe it’s time your phone system did too.
For businesses that rely on Microsoft’s suite of work applications and productivity tools, Microsoft Teams Phone adds a layer of functionality that transforms Teams into a powerful phone system to rival any traditional setup.
How Microsoft Teams Phone works
Microsoft Teams Phone enables your staff to make and receive calls from anywhere – internal or external, video or voice only – over the Teams platform you already know, without any extra apps or desk phones required. It’s a simple but effective choice for small businesses that are already familiar with Microsoft 365 and want seamless functionality without all the bells and whistles of a more fully functioned phone system.
How can it benefit your business?
- All-in-one productivity
Calls, meetings, chat, file sharing – all in Teams, fully integrated with Outlook and your calendar. - Use your existing phone provider
With Direct Routing, you can plug your current telecoms provider straight into Teams. - Work from anywhere
Desktop or mobile, office or remote – Microsoft Teams Phone goes where you go. - Simplify your IT
No physical PBX hardware, fewer vendors to handle, and no need to juggle between tools. Just one platform, securely managed in Microsoft 365. - Built for collaboration
For businesses that already rely on Teams to work together, adding calling just makes sense.
Key considerations
How easy is Microsoft Teams Phone to set up?
Teams Phone is simple to add to your Microsoft 365 licensing. We’ve managed the transition for countless clients and can make sure everything runs smoothly from day one.
Can Microsoft Teams Phone truly replace traditional phone systems?
It depends what you need your telephony to do in your business. If you need features like CRM, Whatsapp and webchat integrations, or advanced call handling and IVR, we’d recommend 3CX but if you just need to be able to make and receive calls, and your business already runs on Microsoft 365, it’s almost a no-brainer.
Ready to get started?
We’d love to discuss how Microsoft Teams Phone can integrate seamlessly into how you already do business. Contact us to start that conversation now.