Shadow IT (sometimes called ‘grey IT’) is hidden, unknown or unmanaged assets within your organisation (such as tools, devices and services) that slip under the radar of official IT...
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Microsoft Copilot for small businesses: how to get the most out of a licence
Microsoft Copilot is being marketed as a productivity boost for everyone – but for small businesses and mid-sized organisations, the reality is more nuanced. Copilot can absolutely save time,...
Read moreThe big global RAM shortage 2026: What’s happening – and what to do now
While war and geopolitics occupy the front pages, a quiet crisis has emerged in tech – that could affect all of us heavily in the coming months and year....
Read moreYour essential guide to Cyber Essentials
Some of the UK’s biggest and most recognisable brands have been recently affected by crippling cyberattacks. From M&S to Jaguar Land Rover, it’s thought that the impact on the...
Read moreYour business is only as secure as your weakest password: our guide to Password Management
For most businesses, a strong cybersecurity posture starts with something deceptively simple: good password management. It’s one of the easiest areas to overlook, yet poor practices can expose your...
Read moreOne platform, total connectivity – How Microsoft Teams Phone is replacing traditional telephony
If your team already lives in Microsoft 365, maybe it’s time your phone system did too. For businesses that rely on Microsoft’s suite of work applications and productivity tools,...
Read moreEmail impersonation is a risk you shouldn’t ignore – but it’s relatively easy to fix
Imagine this: a trusted customer receives an email from what appears to be your company. It looks legitimate. It sounds like you. But it’s not you. It’s a cybercriminal...
Read moreTurbocharge your business through telephony – why it’s time to switch to 3CX
How your business makes and receives calls can be crucial to operations. Efficient communication is usually the bedrock of most organisations. From speaking to customers and suppliers, to video...
Read moreWindows 10 end of life: Upgrade now to stay secure
All good things must come to an end. For Microsoft, that means they plan to end support for Windows 10 on 14 October this year. Because there are serious...
Read moreManaged Procurement is criminally underrated – but it could make all the difference to your small business
We often bring up managed IT procurement when discussing other support services with prospective clients. They look at us with some bewilderment; they’ve never heard of it. Or, they...
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