Support

Support is designed around the needs of customers without an expert in-house IT support function, and who prefer to focus management energies elsewhere.

In this scenario, we take full responsibility for our customer's overall IT requirements, delivering day-to-day IT support, and providing long-term advice regarding IT-related business issues.

Acting - literally - as our customer's IT department, we take full responsibility for all the IT-related activities that keep a business in business.

• Long-term planning and advice
• Infrastructure review and recommendations for the future
• Infrastructure design and implementation
• Support and maintenance of existing infrastructure
• IT support and user training
• Security advice, and implantation of agreed policies
• Remote working solutions: advice and implementation services
• Back-up and business recovery: advice and implantation of agreed solutions