IT Services

We deliver IT services that enable your business to grow, leaving you to concentrate on the important matters in your business, not wasting precious time fixing IT headaches. Our products and services cover all your IT needs which mean you’ll only need one point of contact for everything IT.

Email Services

Email is as essential to your business as a water supply is to your office, an interruption to your email will not only cost your company both time and money but will risk repetitional and/or potentially regulatory issues.

We have years of experience providing a range of email services to fit the size and shape of your business. We can help you choose the right email arrangement for your needs, be that on-premises or in the cloud. We also specialise in market leading archiving, spam and virus protection products.

Expert Advice

Expert Advice

Our highly experienced team know the right questions to ask when buying and configuring your email services, where is your data located, what system security is in place and what recovery options are available? You will have a dedicated point of contact at Neos-IT who will not only be able to help you navigate the minefield of cloud email, but is always on hand to support you should the need arise.

Hosted Email

Hosted Email

We understand the nuances of a range of email systems and are well placed to advise you on choosing the best option to serve your email. We can tailor make a solution for onsite hosted emails providing a bulletproof email solution, fit for purpose and scalable with your business.

Cloud Email Services

Cloud Email Services

Technology has shifted to hosting email in the cloud. Cloud email can reduce costs, increase flexibility and provide implicit disaster recovery options. It is critical however that you trust your email with the right supplier. Our experience shows that having email is one thing, having reliable email is another, moreover, when you place your email in the hands of another provider, you release control of your businesses most important communication channel and run the risk of downtime.

We understand that when a company loses its email, your staff have two basic needs, the ability to look back at your past emails (email archiving) and the ability to look forward to new emails coming in (Neos FutureView).

Email Archiving

Email Archiving

We can also keep your systems safe and sound by providing certified email archiving, complaint with any required regulation. Our industry leading email archive product gives you immediate access to all your past emails, allowing you to call upon and see those important critical records. More importantly, we archive on our own UK servers so we can tell can tell you exactly where on the planet your data is, and certify this to any regulatory body.

Neos FutureView - Email Spooling Services

Neos FutureView – Email Spooling Services

We also offer an innovative email spooling service called Neos FutureView, this gives you a window into the future should your email providers server go down. It allows you to access any new emails in real time via an online portal, safe in the knowledge that they will be delivered to your inbox when service is restored. This allows your business to keep moving forward whilst waiting for service to be restored.

Spam & Anti-Virus Protection

Spam & Anti-Virus Protection

All of our high-quality email options are free from spam and viruses, not only eliminating the clutter from your servers and inboxes but ultimately saving you time and allowing you to get on with the important things to your business.

Online Services

Every business needs an online presence, but to be able to do this there are numerous hygiene factors that need to be in place to make sure your website and email are robust and reliable.

Web Hosting

Web Hosting

We can handle all elements of website hosting, it’s too easy to choose the wrong hosting package and to be seduced by glossy ads or online offers. We can provide total peace of mind that you will get you the right specs, the right servers and on the right continent for your business according to your the locations of your markets.

Domain Name Registration

Domain Name Registration

As part of our managed services, we ensure that your records are correct, kept up to date and fault free. We manage the renewals and related administration so you have peace of mind knowing it has been managed correctly leaving you to focus on your business.

SSL Certificates

SSL Certificates

To maintain your online security, we need to manage and maintain your SSL certificates, our managed services look at the technical aspects and details to keep on top of them, so it’s one less thing for you to worry about.

DNS Management

DNS Management

These are the bedrock to your IT services, without a reliable DNS infrastructure your whole online presence will suffer from unreliability.

Good housekeeping and maintenance of these technically complex systems are critical, our specialist technicians know the difference between an SPF or a CNAME record and can build a strong foundation to your online world.

Managed Services

Modern businesses do not need to carry the overheads of in-house IT support and services. Our range of managed services provides and maintains an always-on solution for your IT infrastructure. We offer a full range of managed services to optimise the performance of your desktop computers increasing the productivity of your workforce.

Managed Desktop

Managed Desktop

There is nothing worse than trying to describe a problem to a support agent and spending valuable time on the phone trying to get to a solution. Our managed desktop is a remote support system where we can log into your computer remotely, take control (with your permission) and solve your IT challenges in real-time while you get on with more productive things.

Managed Antivirus

Managed Antivirus

We can manage your antivirus software with remotely scheduled scans to keep your systems clean, secure and free from downtime. Our self-healing system minimises the risk of infection whilst maximising the availability and performance of your systems and, therefore, your workforce.

We apply a multilayered approach to antivirus, most people are familiar with desktop antivirus but this is only one part of the battle. Our best practice ethos is to have a multi-vendor defence to give comprehensive protection.

This includes weeding out viruses at the cloud level, filtering out malware and trojans at the internet gateway, all of which ensure the safety and continuity of your business systems.

Managed Backup

Managed Backup

You cannot understate the importance of a robust backup system for your data. Whereas most people focus on whether data has been backed up, we also focus on how to use this backup to restore your data! Having a thousand backups is no use without the ability to reinstate it quickly and efficiently.

They need to be checked on a daily basis as a minimum, we have sophisticated monitoring systems that are checked with a highly skilled human eye to make sure you achieve a truly reliable backup to give you a safety net should the worst happen. Our service doesn’t stop there, we can provide the highly experienced engineer to actually restore the backup, quickly and smoothly.

24/7 Monitoring

24/7 Monitoring

As prevention is better than cure, we monitor your systems to ensure that in the event of a problem, you’ll get a faster resolution time. We often know of and fix an issue before you are even aware of it. This proactive approach gives you the best performance for you staff and systems keeping them working towards your business goals.